FAQs

PROCESSING

Our cosmetics and body butters are all handmade to order and will take 5-7 Business Days to Process.

REFUNDS

NO Refunds ALL SALES ARE FINAL! Exchange only options available. Please see exchange Policy.

CANCELLATIONS

Once an order is placed we can not cancel the order. We do NOT cancel orders Please make sure you your order is correct before you check out and make payment. Please make sure you are using the correct payment method for your order. 

 ALLERGIES

Divine Beauty Essence is not responsible for any reaction from any of our lip and skin care products. Please review the description of the product before purchasing. Everyone's skin can react to products differently and not everyone will have the same results. After you have received your item it is recommended to do a swatch of the item on your skin before trying it on your lips. Our products are 100% natural and handmade with love.

 

COVID-19

DUE TO COVID-19 VIRUS, ALL SALES ARE FINAL. NO RETURNS ACCEPTED FOR ANY REASON.